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Rating Summary

1.8

44 Google reviews

5
14%
4
2%
3
5%
2
14%
1
66%

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Reviews for Public Bank

Showing 44 review samples from Google Maps.

Mc Sam (Mun Sem)

Mc Sam (Mun Sem)

1

Worst retail bank I've ever visited, all the customer service stuff went off after 11am, and only a single person who take care of all the customers. Seems like all the senior went off earlier and leave the junior to work. Customer service that don't care about customer 😀 not sure management blind or what …

Marion Qua

Marion Qua

5

Ms Amutha to CSR who assisted my mother and I was absolutely LOVELY! Efficient, friendly, helpful, patient and knowledegable. I also observed her serving other customers who were elderly or OKU and she was amazing with each and every person. Many thanks to her and the other amazing staff here.

Sam Shee

Sam Shee

2

Horrendous customer service - ticket numbers barely move and everyone has to sit around waiting for an hour. And this isn't even during peak periods. …

han leek

han leek

1

Super slow and just one withdrawal transaction can take 1 hour time Management should take a look into branch sop as compare to nearby uptown branch was totally different

See BH

See BH

1

Super-slow counter staff in this branch. There are not many people in the bank but yet the service is extremely slow. Staff rather chat and joke with each other. There were no other customer numbers at the special care link counter, but had to wait 45 minutes before my number was called.