Reviews for Watsons The Exchange TRX (Pharmacy)

Jay

May 25, 2026

1

The worst service ever, what's the point of membership? Just for collecting point rewards, but no service advice and no contact with customers, poor management...won't enter this store again.

Justine Mj

May 25, 2026

4

Some of the promoters r very helpful but a few are rude/brisk and 1 even glared at me as I was checking the makeup section. I like the makeup brands here but it's incomplete. There's always a promoter standing at entrance for greeting and …

Ms Boo

May 25, 2026

1

This is the branch with the worst service I've ever been to, I am writing to express my disappointment following an unpleasant experience I had at TRX outlet …

Chief Governance Officer

May 25, 2026

5

Today I went here, bought a comb, and forgot my handbag. A sales advisor named Ms Laila alerted me. I am very thankful to her. I carry a lot of things and forgot. Please promote her or give her bonus

Gita Febiola

May 25, 2026

1

buy yukazan patch and BOOM, ITS EMPTY!!!!! seriously? how come?? I'm from Indonesia and tomorrow's my flight back, i can't even go back to ask for explanation, its very2 traumatizing

Shafi Alam

May 25, 2026

5

“A handy stop for health, wellness, skincare and beauty essentials while shopping at The Exchange TRX. Offers a good range of products and brands, though a few customers feel prices can be higher than other stores in KL. Helpful staff and …

itsrizky

May 25, 2026

1

The woman attended the payment booth (name is Sha) was so unpleasant. Not sure why she has that mocking face at customers. I believe she is Senior employee.. what a joke. We are paying for the products, not asking money from you.

am ct

May 25, 2026

5

I have shopped at Watsons TRX, and I had a great time shopping here. All the staff and promoters are diligent in helping customers. …

Michelle Yeoh

May 25, 2026

5

I would like to give 10,000 stars to one of the Watsons staff. I’m not sure of her name, but she was wearing a red top with a black blazer and had long blonde hair. …

Zainal

May 25, 2026

4

Watsons at The Exchange TRX is a well-arranged, bright health and beauty shop. They offer a wide range of products, including deodorants, shaving foam, razors, liquid soaps, shampoos, masks, and more. The service at the counter was quick …