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Rating Summary

3.7

215 Google reviews

5
63%
4
4%
3
3%
2
3%
1
27%

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Reviews for TWG Tea at The Exchange TRX

Showing 215 review samples from Google Maps.

sabrina nurliz

sabrina nurliz

5

Great experience and amazing explanation from the friendly staff, Martina 🥰. Since it was my first time trying their tea, she recommended a great flavor to us. Thank you, Martina! …

suresh selladoray

suresh selladoray

5

TWG Tea at TRX is an excellent place for tea lovers. The ambience is refined and the service is exceptional. Mr. Fendi ensure we had a pleasant experience. His professionalism and warm hospitality truly stood out. Highly recommended.

sans

sans

5

Over 300+ tea selection. Lovely service from Fendi & Nadira. Came out happy with 2 drinks & mini loose tea.

LA

LA

5

Last two days i went to TWG TRX.I had a great experience thanks to one of the staff members Nadira. Super friendly, very helpful, and provided excellent service from start to finish. she also suggested the best tea for me😍Truly made my visit so much more pleasant. Keep up the good work!Thank you Nadira and team😊 …

One Wan

One Wan

5

Visited the TWG branch at TRX and had such a great experience. The store itself is stunning — shelves filled with rows of signature TWG tea tins, warm lighting, and a luxurious atmosphere that feels truly premium. It’s the perfect place for …

saleeza zahir

saleeza zahir

5

An absolutely stunning & luxurious tea experience that feels indulgent from start to finish. The aroma was immediately captivating, delicate, refined & elegant. Each sip was …

Julia Atika

Julia Atika

1

This was honestly one of the worst café experiences I’ve had in TRX. The staff were arrogant, cold and didn’t even bother to smile — zero hospitality, zero professionalism. …

Ong Wai Kean

Ong Wai Kean

4

First, I did not experience rude or arrogant people here who made my tea. I guess they realized they are only selling an RM26.50 cup of tea and not an RM18,000 LV bag. This is not to say the latter ones are fully justified in being rude …

Su Suh

Su Suh

5

It gives me a very good feel the moment I walked in to Twg Trx outlet.. The deco is nice. I had a very pleasant service from the staff that i forget their name but i have picture of Them :) …

Akma Natasha

Akma Natasha

5

The staff Nadira was so kind and polite to us . she suggested the best seller tea and glad we enjoy it . That's our main reason came all the way from Penang just for tea .