Danny Danny
4
The malay guy cashier service is good. Went on 28th January 2026 time around 7.30pm
Rating Summary
3.2
381 Google reviews
5 48%
4 5%
3 5%
2 5%
1 37%
Reviews for KFC • NU Sentral Mall
Showing 381 review samples from Google Maps.
Hadirah Abdullah
1
We had a really disappointing experience at this KFC branch. One of the staff, wearing a black uniform, asked for our phone under the pretext of helping with a review. However, without our consent, he took the phone and gave a 5-star rating …
Nik Aliff Nik Mazlan
3
The food was okay, nothing amazing. The service attentive and the staff were all very polite and lovely. Nice interior design and atmosphere.
Cho Han
5
this kfc hire OKU as workers but they provide higher quality of service compared to other kfc outlets I've been to. Worth to supp if keep up the standard. Environment is clean and sitting on top floor of the mall this outlet is not as noisy and crowded like other outlets. Overall good place to enjoy a decent meal peacefully.
Ravin
1
Had a disappointing experience at this KFC today. My son wanted to sit at a small table meant for two people, but there was only one chair. I patiently pulled an extra chair so I could sit with him, as it was an important day for my son, …
v p
3
Not sure why such a low rating, during our visit not much of a crowd, but service was very slow compared to other fast foods, burger was decent n fresh, no complaints but the fries were cooked a long time ago( not crispy). A decent place if not crowded, looking at some other reviews it looks like management is not interested in better customer service ( Faster service).
Mic
1
Waited for french fries for 25 mins absolutely awful, asked for staff help however no engagement by just simply passing the food over, the fries were available though. Extremely disappointed and totally ruined reputation of KFC and Lunpur station.
Arvind Raj
1
One of the worst outlet, been here a few times usually after 7pm, they'll close the section inside already by then. Unclean tables where we had to clean it on our own before dining. No words about the staffs working there. Do smtg about it tho
Zainal
1
KFC at NU Sentral Mall was a bit of a letdown. The place was pretty messy, with tables left uncleared. I got takeaway, but the service was super slow and unfriendly. They forgot my chili and tomato sauces and didn't give me spoons for the …
SX Ong
3
The food portion is small, only small pieces of chicken tenders. Rice is soggy. The good thing is, the chicken tenders are crispy and the rice is hot while served. Tables with two sockets to charge a phone or laptop is a Pros, but requires fast cleanup for the table after a customer leaves.