Samsung Experience Store The Gardens at The Gardens Mall
Location: Lot T-242A & B T-243, Third Floor, The Gardens Mall, Lingkaran Syed Putra, Mid Valley City, 59200 Kuala Lumpur, Malaysia
Floor 3 · The Gardens Mall
The smartphone range includes the Galaxy S series flagship phones, Galaxy Z Fold and Z Flip foldables, and Galaxy A series mid-range models. Tablets span the Galaxy Tab S and Tab A lines. Wearables include Galaxy Watch models and Galaxy Buds earbuds. The store also showcases Samsung smart monitors, The Frame and Neo QLED televisions, and connected home appliances such as refrigerators and washing machines. Services include Samsung Care+ device protection plans, trade-in programmes for old devices, and on-site setup assistance for new purchases. The store hosts periodic workshops on Galaxy ecosystem features, photography tips, and smart home integration. Pricing follows Samsung Malaysia RRP with periodic exclusive bundles.
The Samsung Experience Store operates 10 am to 10 pm daily.
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Photo Gallery
Samsung Experience Store The Gardens
Samsung Store
The exterior of a Samsung electronics store. The store has a large illuminated Samsung logo above the entrance. Inside, various Samsung electronic devices are displayed on shelves and tables. There are also large screens showing product information and advertisements. A digital display near the entrance shows a woman holding a Samsung phone.
Samsung Store
The exterior of a Samsung store with the large illuminated SAMSUNG logo above the entrance. Inside, display tables showcase various Samsung products. A man in a wheelchair is seated near the entrance. The floor has a blue and white graphic that reads "journey starts here" and "Galaxy Z Fold7".
Samsung Storefront
The exterior of a Samsung store with the prominent "SAMSUNG" logo illuminated above the entrance. Inside, several customers and staff members are visible, with displays of electronic devices. A large digital screen on the left wall shows product information.
Samsung Store
The exterior of a Samsung electronics store, with a large digital display showcasing a phone and the text "Quick Share". Inside, various display tables with phones and accessories are visible, along with a large "Galaxy" screen at the back. A "Bespoke Studio" display is also present.
Samsung Galaxy A17 5G Transfer
A Samsung Galaxy A17 5G phone is shown on a white table, displaying a data transfer progress of 94.1%. Next to it is the phone's box and a box for a 25W power adapter. A receipt and promotional materials for phone accessories are also visible on the table.
Smartwatch and Smartphone Display
A smartwatch is displayed in its packaging next to a smartphone. The smartphone screen shows an app store interface with various application icons and text, including "Samsung Health" and "Monitor". The smartwatch is dark gray with a black strap.
Samsung Galaxy Buds Live
A box of Samsung Galaxy Buds Live in black is held by a hand. Next to the box is a black smartphone, also in its packaging. The price of the earbuds is RM 549.00.
Samsung Store Display
A display stand with Samsung products is set up in front of a vibrant mural. The mural features a cartoon character in a hat and tie, with the text "Power To Create" and "CLOAK WORK" visible. In the background, the Samsung store signage is prominent.
Samsung Accessories Display
A display of Samsung mobile phones and accessories, including the Galaxy S21 Series, Galaxy Z Flip, Galaxy S21 Ultra, and Galaxy Z Fold2. Various phone cases are also showcased. The display is set up in a retail environment, with a Samsung storefront visible in the background.
Phone Data Transfer
A smartphone is shown on a white surface, displaying a screen that reads "Transferring data to your new phone...". A checkbox labeled "Keep screen on" is visible.
Samsung Store Opening Soon
A large black banner with "SAMSUNG" and "OPENING SOON" printed in white is displayed across the facade of a store in a mall. To the left, another store with "nes" visible on its signage is open, with customers inside. People are seen walking on a walkway in front of the Samsung banner.
Electronics Store Display
A well-lit electronics store display featuring various accessories for mobile devices. The display includes sections for accessories, power banks, and audio devices. Products such as phone cases, chargers, headphones, and earbuds are neatly arranged on shelves and hanging displays. Prominent signage highlights 'Accessories' and 'Audio'.
Galaxy Accessories Display
A display of Samsung Galaxy accessories, including phone cases and other items, arranged on shelves and a table. The display features phones from the S20 and S21 series, as well as Note20 accessories. The background shows a shopping mall interior.
Smart Switch Corner
A display table in a store with a sign that reads "Smart Switch Corner Data transfer in progress...". On the table are a folded phone, charging cables, and packaging for accessories. Two people are visible in the background, one carrying shopping bags.
Samsung Galaxy Store Display
A man in a face mask stands in a Samsung Galaxy store, holding a box for a Galaxy Tab. Behind him, a large screen displays an advertisement for the Galaxy Watch Classic and promotions. Another man sits at a counter with a laptop. The counter has signage for "Smart Switch" and "Data transfer in progress."
Samsung Galaxy Buds Live and S23 Ultra
A white box labeled "Buds Live" with a price of RM 549.00 is next to a black box labeled "Galaxy S23 Ultra". The S23 Ultra box has a sticker indicating "Handset Sam S918 512GB Green". There are also some cables and a smartphone visible on the table.
Electronics Store Display
A well-lit electronics store display featuring various mobile phones, audio devices, and accessories. The display includes a large illuminated panel showcasing audio products, with rows of packaged accessories on shelves behind a central table. Several smartphones are showcased on stands on the table, with informational displays.
Samsung Store Employee
A Samsung store employee wearing a black mask and a black jacket over a t-shirt with "Galaxy Z Fold 2" printed on it, gives a thumbs up while sitting at a table. On the table are two Samsung phones and a phone case. Behind the employee is a large screen displaying advertisements for Samsung products and promotions.
Samsung Store Promotion
A Samsung store interior with a large digital display showing a promotion for Galaxy S and Z series devices, offering up to RM249.90 in benefits, including a 10% discount and up to RM150 rebate for specific cardholders. Two men are visible at the counter, one wearing a Samsung branded t-shirt and a face mask, and the other holding a Samsung Galaxy S26 Series shopping bag.
Samsung 25W Power Adapter
A box containing a Samsung 25W Power Adapter with Low Standby. The adapter is USB-C and black. The price is RM 89.00.
Samsung Galaxy S23 Series Display
A person wearing a black t-shirt with "Galaxy S23 Series" printed on it and a name tag that reads "JUSTIN EXPERIENCE CONSULTANT" is standing behind a counter. On the counter, there is a gold smartphone in a clear case, an open black box with "SAMSUNG" printed inside, and a black Samsung wireless earbud case. A blue and white pen is also visible.
Mall interior with storefronts
A wide shot of a modern shopping mall interior, showing multiple storefronts on an upper level. The foreground features a reflective walkway with a wooden and glass railing. Visible storefronts include 'Titanium' (likely an Apple reseller), a Samsung store, and other businesses with various displays and customers. The architecture includes a high, curved ceiling and ample lighting.
Samsung Store Interior
The interior of a Samsung store with various electronic devices on display. In the foreground, a display table shows several stylus pens. A digital screen on the table displays information about "Samsung Care+". In the background, shelves are stocked with phones and tablets, and staff members are visible assisting customers.
Salesperson with Tablet
A young man wearing a black t-shirt with "Galaxy S23 series" printed on it and a face mask is holding a tablet. He is standing in what appears to be a retail store, with displays of electronic devices in the background. The tablet is silver and is being held over an open white box.
Samsung Phone Display
A hand holds a Samsung smartphone displaying its home screen with various app icons. Behind the phone is a black bag with the white SAMSUNG logo. The phone is placed on a black tray.
Smart Devices and Accessories
A white box with 'Galaxy Watch 5' printed on it, showing a smartwatch face. Next to it is an open black box with 'SAMSUNG' embossed inside. Two smartphones are visible, one with a 'HUAWEI' logo. A yellow plastic bag and bubble wrap are also present.
Customer Service Area
A customer service area with a "CUSTOMER SERVICE" sign above a "STAFF ONLY" door. A man is sitting at a table with "Smart Switch Corner" branding, looking at his phone. A woman in a hijab is working at a counter, assisting customers. A screen displays queue numbers.
Samsung Galaxy S25 Ultra Display
A display featuring a Samsung Galaxy S25 Ultra phone and stylus, with a screen showing a "Morning insight" feature from "Galaxy AI Now Brief". The insight includes weather information, a traffic suggestion, an "Energy score" for "Time to relax", and a reminder about a weekly meeting. Below the phone, the display reads "Galaxy S25 Ultra" and "Experience it now". To the left, there is a partial view of another display with information about trade-in offers.
Samsung Galaxy S25 Ultra Setup
A flat lay of items for setting up a Samsung Galaxy S25 Ultra. Includes the phone, its box, a 15W PD power adapter, a USB-C cable, a microfiber cloth, a squeegee tool, a utility knife, and screen protector film. A banner reads "Smart Switch Connect" and "Data transfer in progress...".
Customer Service Counter
Three people are standing at a customer service counter. A sign above the counter reads "CUSTOMER SERVICE". A digital display shows "Now Serving" with numbers and a message that says "Always here to help" and "Do this first!". There are also signs with QR codes on stands to the left and right of the counter.
Dog Birthday Card
A hand holds a clear plastic card holder containing a card with a drawing of a dog wearing a party hat, sitting in front of a small cake with a candle. There are colorful watercolor-like splashes and lines around the dog and cake. A pink loop is attached to the top of the card holder. In the background, a red bottle with text is visible.
Samsung Store Display
A man in a black jacket and t-shirt is sitting at a counter in a Samsung store. He is holding a smartphone and looking towards the right. In front of him is a display mat showing various Galaxy Z Flip7 covers and accessories. Behind him, a large screen displays information about the Galaxy Z Flip7 and Google AI Pro. Another person is visible in the background, seated on a stool.
Galaxy S25 FE Setup
A smartphone, identified as a Galaxy S25 FE, is shown next to its box. The phone's screen displays a chat restoration process, indicating that 11 GB of media will be restored after messages are recovered. The phone is connected to a charger.
Samsung branded bag
A hand holds a black reusable bag with the white Samsung logo printed on it. The bag has cut-out handles. The background shows a wooden floor and a blurred interior.
Customer Service Desk
A person wearing a mask and hijab sits behind a black counter at a customer service desk. Above them, a sign reads "CUSTOMER SERVICE" in illuminated letters. A door labeled "STAFF ONLY" is visible behind the person. On the counter are a computer monitor, a small black box with the Samsung logo, and some papers. A tablet displaying an advertisement for Samsung Galaxy Tab S7 is also on the counter.
Mageasy 2-in-1 Utility Sling Strap
A Mageasy 2-in-1 Utility Sling Strap in Misty Blue is displayed, priced at RM 109.00. Below it, a Thule Subterra PowerShuttle Mini is shown, priced at RM 139.00.
Electronics Store Display
An interior view of a brightly lit electronics store with multiple display tables showcasing mobile phones and accessories. Several customers and staff members are visible interacting with the products. The store features a modern design with light wood flooring and a white ceiling with numerous recessed lights.
Man in Samsung T-shirt
A man wearing a black t-shirt with "Galaxy Z Fold5 | Z Flip5" printed on it and a dark green face mask smiles at the camera. He is wearing bracelets on both wrists and a watch on his left wrist. In the background, there are display tables with electronic devices and a large screen on the wall.
Samsung Store Employee
A young man in a black Samsung Galaxy polo shirt and black pants gives a thumbs up and smiles at the camera. He is standing in what appears to be a Samsung store, with display shelves and products visible in the background. Small blue and white triangular flags are strung across the ceiling.
Samsung Galaxy Tab Promotion
Two men in black t-shirts with Samsung branding are posing in front of a large screen displaying promotions for Galaxy Tab devices. The screen shows images and details for the Galaxy Tab S8 Series and Galaxy Tab A7 Lite, including pricing and special offers like a free book cover keyboard and SPen, and a free Viu subscription. The promotion is valid from April 10 to May 10, 2023.
Samsung Store Employee with Bag
A Samsung store employee wearing a black t-shirt and a face mask holds a black Samsung branded bag. Behind her, a large screen displays advertisements for Samsung products, including a smartwatch and what appears to be a charging station. Text on the screen mentions promotions and dates.
Galaxy Z Flip7 Transfer
A Galaxy Z Flip7 phone is shown displaying a data transfer screen, indicating 40.1% completion and 39 minutes remaining. The phone is next to its original packaging, which also reads "Galaxy Z Flip7". The screen prompts the user to keep phones close and screen on.
Samsung Galaxy Watch Ultra Promotion
Two Samsung employees stand behind a counter in front of a large digital display advertising the Samsung Galaxy Watch Ultra with Galaxy AI. The display shows images of the watch, its packaging, and accessories. Text on the display highlights features and promotions, including rewards up to RM416 and a limited-time offer from March 9 to May 10, 2026. The employees are wearing black Samsung-branded t-shirts and face masks.
Samsung Galaxy Phones and Wearables
Two Samsung Galaxy phones are displayed, one showing a chat backup screen and the other displaying its battery status. The phones are placed on a surface with promotional material for Samsung Galaxy products, including "Galaxy Wearables" and "Galaxy Z Fold".
Samsung Galaxy S25 FE Data Transfer
Two Samsung phones are shown, one displaying a data transfer progress of 63.5%. Next to the phones are a box labeled "Galaxy S25 FE" and a Samsung 25W Power Adapter. A computer mouse is also visible.
Smart Switch Corner
A display table with Samsung Galaxy Tab boxes and phones, set up as a "Smart Switch Corner" for data transfer. The table has branding for "Smart Switch" with a progress bar graphic.
Samsung Galaxy Watch Display
A retail display featuring Samsung Galaxy Watches and tablets. A large screen shows a promotional video for the Galaxy Watch. Several tablets are displayed on a white counter, some with protective cases. In the background, a sign reads 'Customer Service'. The store appears to be a technology retail environment.
Electronics Store Display
An interior view of a brightly lit electronics store, showcasing various devices on display tables. In the foreground, a white display table features several smartphones and accessories. Further back, a black display counter holds more electronic devices, possibly laptops or tablets. In the background, a large screen displays the "Galaxy" logo and product images. Several customers and staff members are visible, browsing and interacting with the products. The store has a modern design with wooden flooring and ample lighting.
Two smartphones transferring data
Two smartphones are connected by a cable and are in the process of transferring data. The phone on the left shows a progress bar at 79.0% with an estimated 5 minutes remaining. The phone on the right also indicates that data is transferring. A light blue tape dispenser is visible in the upper left corner of the image.
Electronics Store Display
An interior view of a brightly lit electronics store, likely a Samsung store, showcasing various mobile devices and accessories. Two customers are browsing the displays. One customer, a young man in a black hoodie, is holding a drink and looking at a display. Another customer, a woman in a floral shirt and shorts, is examining a display stand with several phones. The store features prominent signage for "Galaxy AI," "Galaxy Tab Series," and "Galaxy Z Flip." Blue and silver balloons are placed around some of the displays, and "NEW" labels are visible on several items. The flooring is light wood laminate.
Samsung Store Interior
The interior of a Samsung store displays various Galaxy products on sleek white tables. A large screen at the back shows a promotion for trading in devices. The store is well-lit and modern, with shelves displaying accessories and phones on the left wall.